SHIPPING & RETURNS

Shipping Policy

Orchid Angelica provides Standard and Expedited shipping choice for our customers.

 

Shipping cost is calculated based on the item weight and your destination. When you added your items to shopping cart and select your shipping address, the shipping fee will be listed out, and you can select the one you preferred.

Shipping time

Standard: 7-15 working days. The delivery time varies from countries/areas.

Expedited: 3-5 working days to North America, Australia, UK, Spain, France, Germany. And 4-7 working days to other areas.

For any country/area, order over 399USD qualifies for free shipping.

Return & Refund Policy

The Orchid Angelica team behind the display have the mission to present a dream dress for our customers, and would be proud of customers' satisfaction. And we have worry-free return/refund policy for you, just in case you are not satisfied with our merchandise/service. Here are the details:

a. Full refund for damaged, defective, or mis-shipped items. No need to return.

b. 14-day free return for full refund regarding dresses ordered in standard size, no reason to be asked. (Customer in charge of return cost)

c. 14-day return for partial refund regarding dresses ordered in standard size in alteration service. (Customer in charge of return cost)

d. Custom sizing dresses are not returnable.

e. Rush/alteration service fee may not be refundable.